SHIPPING POLICY

Shipping Policy for Zirk Town Private Limited

1. Shipping Within India

We ship orders within 2 working days of receiving them. Our working days are Monday to Friday, excluding public holidays. Orders received on Sunday or holidays are dispatched the following Monday or next working day.

Some Exceptions:

Metro cities: 3-5 days after shipping
Non-metros: 7-10 days after shipping
During busy periods (holidays or unforeseen circumstances), there may be delays in processing your order
Out-of-stock items: Could take 2-6 weeks for dispatch

In all cases, we will keep you informed via email or phone call.

2. International Shipping

We ship to most countries outside India, particularly the USA, Europe, Singapore, and the Middle East.

Shipping and delivery costs are borne by the customer for international shipments
Handling charges may apply since products must go through airport clearance in India
Costs depend on consignment weight and country/zone of delivery, indicated on the Checkout screen at www.zirktownmart.com
Customers must provide proper import documents required in the country of delivery
You are solely responsible for getting clearance if customs authorities stop the consignment
Due to numerous variables including country prerequisites and import clearance documents, we cannot estimate delivery time for international shipments

Tracking Orders

After dispatch, you will receive a tracking number to monitor your order’s delivery status.

Delivery Issues

If you experience delivery issues or delays, please contact us immediately:

Email: support@zirktownmart.com
Phone/WhatsApp: +91-99960-58308

Governing Law

This Shipping Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts at Zirakpur, India.

Contact Us

For questions about this Shipping Policy, please contact us at:

Email: support@zirktownmart.com
Phone/WhatsApp: +91-99960-58308
Address: SHOWROOM No.4, FIRST FLOOR, METRO PLAZA CITI MARKET, LOHGARH ROAD, ZIRAKPUR – 140603